Welcome to the ID Blocker FAQ. Here you’ll find answers about our products, technology, bundles, orders, and support.

General

What is ID Blocker?

ID Blocker protects your financial details, identity, and valuables from modern digital theft and loss. Our range includes RFID-blocking cards, passport sleeves, car key protection, and Traka smart trackers.

Are ID Blocker products Australian?

Yes. ID Blocker is an Australian company, trusted by more than 24,000 customers and featured on Channel 9.

Do your products require batteries or charging?

Most RFID protection products (ID Blocker Card, Passport Sleeve, KeyGuard) are always-on and battery-free. Traka products use long-life batteries for Bluetooth tracking.

ID Blocker Card

How does the ID Blocker Card work?

Our patented eField technology creates a 9mm protective barrier that blocks RFID skimming at 13.56 MHz. One card shields all nearby cards in your wallet or purse — no sleeves required.

How many cards can one ID Blocker protect?

One ID Blocker Card protects multiple cards in the same wallet or purse (up to 15 cards at once).

Do I need more than one ID Blocker?

One card protects a wallet. If you carry multiple wallets or purses, place one in each.

What warranty does the ID Blocker Card have?

ID Blocker Cards come with a 5-year limited warranty.

Cyber Pods

What is a Faraday pouch and how does the Cyber Pod work?

A Faraday pouch is lined with metallic signal-blocking materials that create an impenetrable barrier against radio waves. The Cyber Pod isolates your car key fob or payment cards inside this lining, preventing external scanners from detecting or communicating with your devices.

What is a "Relay Attack" and why do I need protection for my car key fob?

Modern keyless cars constantly search for your key fob’s signal. Thieves use handheld signal amplifiers outside your front door or in public places to grab that signal, transmit it to your car, and unlock or start the engine without ever physically touching your keys. Storing your keys inside the Cyber Pod's zipped Faraday compartment completely severs the signal, stopping relay theft cold.

Will Cyber Pod protect my car key FOBs unique code no matter what brand of car?

Yes, Cyber Pod protects all FOB data.

Do i need to close the Pods zipper after inserting the FOB into the centre chamber?

Yes, for maximum protection, zip shut the centre chamber after FOBs insertion.

Can i place more than one key FOB in a chamber?

Yes, provided they fit and the chambers zipper can close tightly.

Are all pockets inside the Cyber Pod signal-blocked?

Yes! Every internal zipped compartment in the Cyber Pod features full-spectrum RFID and Faraday shielding. Whether you put your key fob, debit cards, or driver's license in the main or secondary zip pocket, they are 100% protected.

Can i place my credit cards in any chamber for total protection?

Yes, your cards are protected whichever chamber they are kept in.

What is the front mesh pouch for?

The exterior front mesh pouch is designed for non-shielded, quick-access storage. It’s ideal for everyday accessories like AirPods, lip balm, or regular house keys that don't emit a signal and don't require protection.

Is the plastic sleeve RFID proof?

No, it is merely there to place non RFID readable cards for easy access and identification. Never place an RFID readable card in the plastic sleeve.

How do I test that my Cyber Pod is working?

Place your car key fob inside the main zipped compartment of the Cyber Pod and zip it shut completely. Walk up to your car and try opening the door or pushing the start button. If the vehicle fails to detect the key and remains locked, your Cyber Pod is actively shielding your signal.

Do I need to charge or power the Cyber Pod?

No. The Cyber Pod uses passive metallic signal-blocking layers integrated directly into the lining. It requires no batteries, charging, or software updates—it works 24/7, indefinitely.

Can I still use my cards or key fob while using the Cyber Pod?

Yes! Whenever you need to start your car or tap your card at a checkout, simply unzip the compartment, remove your device/card, and use it as normal. As soon as you place it back inside and zip it closed, protection is instantly restored.

Will the Faraday lining damage my key fob or drain its battery?

Not at all. Faraday shielding simply blocks outward and inward radio waves; it does not harm your electronic devices or drain your key fob's battery.

When would I use the lanyard?

It's a handy way to protect cards, FOBs and cash when you are out and about in a strange area or when travelling overseas. Simply place it around your neck and slip it under clothing so that it remains out of sight.

Key Guard

What does the Key Guard protect?

KeyGuard blocks the radio frequency signals from car key fobs and garage remotes, stopping thieves from using relay attacks to unlock and steal vehicles.

How does it work?

Just place your fob inside the pouch. Its multi-layer shielding blocks the signal instantly — no batteries, no charging, no setup.

What warranty does the Key Guard have?

Key Guard is covered by a 12-month limited warranty.

Passport Protection

What’s the difference between the Passport Sleeve and Passport Traka?

  • Passport Sleeve — lightweight sleeve that blocks RFID scans; includes card slots and a currency pocket.
  • Passport Traka — RFID-blocking travel wallet with smart tracking built in.
Does the Passport Sleeve protect multiple cards too?

Yes, it has two skim-free card slots in addition to protecting your passport.

Are Passport Sleeves covered by warranty?

Yes. Passport Sleeves come with a 12-month limited warranty.

Warranty & Returns

What’s your returns policy?

We accept change-of-mind returns within 30 days if unused and in original packaging. Faulty goods are covered under Australian Consumer Law and our warranty.

What warranty do you provide by product?

  • 5 years — ID Blocker Card (eField technology).
  • 2 years — Traka products (Travel Traka, Passport Traka) *Batteries excluded.
  • 12 months — Cyber Pods, KeyGuard and Passport Sleeve.
How do I make a warranty claim?

Email info@sosimplesolutions.com.au with your order number, description of the issue, and photos if possible. We’ll assist with repair, replacement, or refund.

Shipping

Do you ship internationally?

No. ID Blocker ships within Australia only.

How quickly do you ship?

Orders placed before 2:00pm AEST on business days are usually dispatched the same day.

How long does delivery take?

  • Metro areas: 1–5 business days after dispatch.
  • Regional/remote: may take longer depending on location.
How do I track my order?

You’ll receive a tracking link via email once your order ships.

Payments

What payment methods do you accept?

We accept major credit/debit cards, PayPal, and Afterpay.

Is Afterpay available?

Yes. You can split your payment into four instalments with Afterpay. Refunds or returns are processed according to Afterpay’s rules.

Is your checkout secure?

Yes. We use encrypted payment gateways and do not store your full card details.

ID Blocker

ID Blocker protects cards, passports, and valuables with RFID shielding and smart Traka tracking technology.

1800 616 248
info@idblocker.com.au
Mon-Fri. 9am-5pm.

Our Store

Head Office
38 Ramsay Road, Five Dock NSW 2046
Dispatch
4 Pirelli Street, Southport QLD 4215