Data Security: Our Priority

ID Blocker respects your privacy and is committed to protecting your personal information. We follow Australian privacy rules and handle your data responsibly.

What We Collect

Depending on how you use our site, we may collect:

  • Identity & contact details (name, email, shipping address)
  • Order information (products purchased, order numbers)
  • Payment details (processed securely — we never store full card numbers)
  • Device, browser and usage data
  • Customer support messages or enquiries

Cookies & Tracking

We use cookies to keep the site working smoothly, remember your preferences, and analyse how visitors use the site. With consent, we may also use cookies for marketing.

You can manage cookie settings in your browser or through our cookie controls.

How we use your information

We use your information to:

  • process and deliver your orders
  • support you if you contact us
  • manage payments and refunds
  • improve our website, products and customer experience
  • send marketing (only if you’ve opted in)

We never sell your personal data.

Payment processing & Afterpay

Payments are handled by secure third-party providers such as Stripe, PayPal or Afterpay. We do not store your full credit or debit card details.

If you use Afterpay or another instalment service, refunds and disputes follow that provider’s rules. Details are included in our Refunds & Returns Policy.

Data Security

We use industry-standard protections to keep your data safe, including encrypted payment processing and restricted access to personal information.

How Long We Keep Your Data

We keep your information only for as long as needed to fulfil your order, provide support, meet legal requirements, or improve our services.

Sharing Your Information

We may share necessary information with:

  • payment processors
  • shipping carriers
  • customer support services
  • trusted service providers who help run our website

These partners only receive what they need to perform their services.

Your rights

You can request to:

  • access the personal data we hold about you
  • correct inaccurate information
  • ask us to delete your data (where legally allowed)
  • unsubscribe from marketing at any time

To make a request, email us at info@sosimplesolutions.com.au.

Links to Other Sites

Our site may link to third-party websites. Their privacy practices are separate from ours, so please review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with an updated effective date.